Privacy Policy

1. Introduction

Welcome to Datarist ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analytics services, visit our website, or interact with our platform.

By using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"), including:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Professional Information: Job title, company name, industry
• Payment Information: Billing address, payment method details (processed securely by third-party providers)

Usage Data

We automatically collect information about how you interact with our services:

• Log data (IP address, browser type, operating system)
• Device information (device type, unique identifiers)
• Usage patterns (pages visited, features used, time spent)
• Performance data (load times, error reports)

Data You Upload

When using our analytics platform, you may upload datasets for analysis. We process this data solely to provide our services and maintain strict confidentiality.

3. How We Use Information

We use the collected information for the following purposes:

Service Provision

• Provide, maintain, and improve our data analytics services
• Process your data analysis requests
• Manage your account and subscriptions
• Provide customer support

Communication

• Send service-related notifications
• Respond to your inquiries and requests
• Send marketing communications (with your consent)
• Provide updates about our services

Business Operations

• Analyze usage patterns to improve our services
• Conduct research and development
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting providers
• Payment processors
• Customer support platforms
• Analytics tools

Legal Requirements

We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security assessments and vulnerability testing
• Employee Training: Our team receives regular security and privacy training
• Incident Response: We have procedures in place to respond to security incidents

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Information: Retained while your account is active and for up to 2 years after closure
• Usage Data: Typically retained for 12-24 months for analytics purposes
• Uploaded Data: Retained according to your subscription terms or until deletion requested
• Legal Compliance: Some data may be retained longer to comply with legal obligations

7. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Update your account information through your dashboard
• Request correction of inaccurate information

Deletion

• Delete your account and associated data
• Request deletion of specific information (subject to legal requirements)

Communication Preferences

• Opt out of marketing communications
• Manage notification preferences

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how you use our site
• Functional Cookies: Remember your preferences
• Advertising Cookies: Used for targeted advertising (with consent)

You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

9. Third-Party Services

Our platform may integrate with third-party services and contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Common third-party integrations include:

• Cloud storage services
• Database providers
• Analytics platforms
• Communication tools

10. International Data Transfers

We may transfer your information to countries other than your own. When we do so, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification under recognized frameworks

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

13. GDPR Rights (European Users)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Legal Basis: We process data based on consent, contract, or legitimate interests
• Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Supervisory Authority: Contact your local data protection authority

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or platform notification
• Provide additional notice for significant changes

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

15. Contact Information